Ordering repeat prescriptions
The easiest ways to order repeat prescriptions are:
- calling the surgery on 01636 892156 between 10am – 12pm
- using your NHS account (through the NHS website or in the NHS App)
- using the GP online system – SystmOnline (to register for this service, please speak to our reception team who will give you a username and password which can be used to register using the button below. If you are already registered, please login below).
SystmOnline
These accounts show you all your repeat medicine and dosage and you can choose the ones you need.
You can also:
- bring the paper form to the surgery, Monday to Friday from 8:15am to 5.30pm
Collecting your prescription
You can usually collect your prescription from the pharmacy 3 to 5 working days after you have ordered it.
You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.
You can change your nominated pharmacy at any time:
- on the app or website where you order repeat prescriptions
- at your GP practice
- at any pharmacy that accepts repeat prescriptions
Questions about your prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
If you would like to speak to someone at the GP surgery about your prescription:
- phone our pharmacist after 10am on 0123 445 6678
- fill in our medication query form.
Medication reviews
Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
Drug Collection
Some villages have a volunteer’s rota to collect drugs and deliver them to a central point. Details are available in reception or at the dispensary. You may wish to help if you have access to a car. Please liaise with the counter team in the Pharmacy.
Dispensary
We are a dispensing practice and dispense to patients who live more than 1.6 km from a Pharmacy. We can dispense your medicines on site.
If you wish to take your prescription elsewhere, please let reception know at the time of each order and the paper prescription will be kept at the surgery reception for your collection, after 48 hours.
The superintendent pharmacist who supervises the Dispensary is John Haddick, MPharm. GPHC No: 2224143.
Please call 01636 893038 Email: collingham.pharmacy@nhs.net
Prescription charges
Find out more about prescription charges (nhs.uk).
What to do with old medicines
Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.
About pharmacists
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- coughs
- colds
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.