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Noticeboard

We are currently looking to recruit a General Practitioner to our team, further details can be found on the vacancy page. 

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Coronoirus - COVID-19 - The NHS and Public Health organisations are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal. Please check the GOV.UK for the latest information.

A list of support agencies and resources for members of the general public has been collated (information correct as of 18.05.20).  Please click the link.COVID 19 List of Support Agencies and Resources

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If you have been advised to self-isolate and require a Statutory Sick Pay (SSP) Employee Statement of Sickness for your employer, please click on the link below to open a printable form.  This form can also be completed on-line on the GOV.UK website.

Employee Self Certification form

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National Diabetes Prevention Programme - Champion uptake in Collingham

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Since 2015 the NHS has asked that each practice updates patients records to ensure you have a named accountable/usual GP.  We have done this.  This does not prevent you from seeing any GP.   If you would like to know who your accountable/usual GP is, please ask when next in surgery. 

Please note that following current guidance around the Coronavirus (Covid 19) we have temporarily suspended online appointment booking.  Please contact the surgery by telephone. 

Please do not attend the surgery in person if you have symptoms of persistent cough or fever/high temperature.

calendarAppointments

Appointments may be made in the following ways:

  • Tel: 01636 892156
  • By calling in at the surgery
  • Online (click on the link above) - To register for this service please ask at reception. Once your username and details are confirmed, please click the logo from any screen to access this facility.
  • You can also download the new NHS app for Apple and Android devices.  Please click on the links below:

                  

                               Image result for itunes app store logo        Image result for android app logo

Routine appointments may be made well in advance (rota's are confirmed 2-3 months in advance).

To help improve our patient services we will send you a free reminder via text before your appointment. Should you no longer need your appointment, early cancellation will enable us to provide care to another patient.  If we have an unplanned event which means we have to cancel/postpone your appointment we will let you know by text if we hold your mobile number. 

Same Day Support

A clinical practitioner is available for advice and minor illness appointments every day.

If we have an unplanned event which means we have to cancel/postpone your appointment we will let you know by text if we hold your mobile number.

A GP leads the clinical team each day and, in addition to routine appointments which have been booked in advance, a the nominated GP ('The Duty Doctor') will support same day telephone advise where it is urgent for that day and facilitate home visits where the clinical need is identified.

Did you know you can book an extended access GP appointment?

Lombard Medical Centre and Collingham Medical Centre are working in partnership to offer additional evening GP appointments as well as Saturday morning appointments. These appointments are available to Newark residents who are registered with a GP Practice in Newark. 

Evening appointments are available on Mondays at Collingham and Tuesday to Friday 6.30pm – 8.00pm at Lombard Medical Centre. 

Saturday morning appointments will be available on a rota basis.

Please note that these appointments are for non-emergencies and are pre-bookable only.

For further information please contact our reception staff.

Emergencies

Emergencies take priority at all times - and are seen as soon as possible - it is our aim to offer a non urgent appointment within 14 working days.

Rash - please let our PCA know if chicken pox is suspected. This could be very dangerous to some of our patients. If your child has a rash you will be asked to wait in a room away from the general waiting area.

Patient Choice

We do our best to accommodate your rights as a patient to express a preference of practitioner. However, there may be occasions where this is operationally difficult, particularly in sudden illness and same day appointments.

Chaperones  

If you wish a chaperone to be present during your consultation, please advise the reception, clinician or manager who will arrange this for you.

Waiting Time

All effort will be made to see patients on time in surgery. However, surgeries can run late for a number of reasons. If clinics start to run 20 minutes or more late we will lt you know.

We do ask that patients arrive promptly.   If you are than 10 minutes late for an appointment the healthcare professional may not be able to see you or ask you to wait until the end of their clinic or rebook.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

 
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