RESPONSIBILITIES OF THE PATIENT

 

· Keep your appointment - if you are unable to keep an appointment please let us know as soon as is practical so that it can be offered to someone else.

· Value the Team - We value our team tremendously and are “Investor in People” accredited.  Whilst we appreciate that emotions sometimes run high, we do ask that you treat the team with respect and courtesy.  We are here to help and it is not acceptable to verbally or physically abuse members of the team.  In such instances we may have to review whether you can remain registered with the practice.

· Request home visits in a timely manner.

· Contact us as soon as you have a query to give us the opportunity to resolve it.

· Work with us to provide a high quality NHS service.

· Keep personal details up to date, ie address, contact details.